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SIZE GUIDE

PLEASE NOTE THAT ANDREA WAZEN SHOES ARE IN ITALIAN/EUROPIAN SIZING

Italy/EU	34	34.5	35	35.5	36	36.5	37	37.5	38	38.5	39	39.5	40	40.5	41	41.5	42
UK	1	1.5	2	2.5	3	3.5	4	4.5	5	5.5	6	6.5	7	7.5	8	8.5	9
France	35	35.5	36	36.5	37	37.5	38	38.5	39	39.5	40	40.5	41	41.5	42	42.5	43
USA	4	4.5	5	5.5	6	6.5	7	7.5	8	8.5	9	9.5	10	10.5	11	11.5	12
Japan	21	21.5	22	22.5	23	23.5	24	24.5	25	25.5	26	26.5	27	27.5	28	28.5	29
Korea	210	215	220	225	230	235	240	245	250	255	260	265	270	275	280	285	290

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JANIS MULE 85

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JANIS MULE 85

JANIS MULE 85

Regular price $950.00

Regular price Was: Sale price Now: $950.00

Size : 36.5 35Variant sold out or unavailable 35.5Variant sold out or unavailable 36Variant sold out or unavailable 36.5Variant sold out or unavailable 37Variant sold out or unavailable 37.5Variant sold out or unavailable 38Variant sold out or unavailable 38.5Variant sold out or unavailable 39Variant sold out or unavailable 39.5Variant sold out or unavailable 40Variant sold out or unavailable 40.5Variant sold out or unavailable 41Variant sold out or unavailable 41.5Variant sold out or unavailable 42Variant sold out or unavailable

Unable to find your size or looking to customize your pair for a special event? you can now use our online BESPOKE service. For more information or any inquiries contact info@andreawazen.com

The Janis Mule by Andrea Wazen is a statement piece of luxury. Made entirely from satin, this mule features a bold crystal buckle on the upper, adding a touch of glamour to its sleek design. With an open pointy toe and an 85 mm heel, it offers the perfect balance of elegance and comfort, ideal for any special occasion.

PRODUCT DETAILS

Material: Satin, crystal buckle
Heel height: 85 MM
Fits true to size
Leather insole with ”Andrea Wazen” stamped in gold
Big Crystal buckle on the upper
Stiletto heel
Open pointy toe
Made in Italy
Leather sole

SHIPPING & RETURNS

The delivery of the in stock items ordered on ANDREA WAZEN takes place within 2-5 business days from the shipment of the order. In detail:

2 - 3 Business days to Europe and South Asia

2 - 4 Business days to North America

2 - 5 Business days to Africa, Middle East, Oceania, Australia and North Asia

3 - 4 Business days to Central America

3 - 5 Business days to Caribbean and South America

Find out more about our Shipping & returns

View full details

JANIS MULE 85

JANIS MULE 85

JANIS MULE 85

JANIS MULE 85

JANIS MULE 85

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Welcome to our online store. By using our site, you are willingly and irrevocably agreeing to comply with and be bound by the following terms of use. Please review the following terms carefully. If you do not agree to these terms, you should not use this site. The term “I” or “us” or “we” or “our” refers to ANDREA WAZEN or any of its subsidiaries or affiliates the owners and operators of the Web site. The term “you” refers to the user or viewer of our Web Site. The term “Site” refers to our Web Site www.andreawazen.com.

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You agree to indemnify, defend and hold us and our partners, agents, officers, directors, employees, subcontractors, successors, assigns, third party suppliers of information and documents, attorneys, advertisers, product and service providers, and affiliates (collectively, “Affiliated Parties”) harmless from any liability, loss, claim and expense, including reasonable attorney’s fees, related to your violation of this Agreement or use of the Site.

NON TRANSFERABLE

Your right to use the Site is not transferable or assignable. Any password or right given to you to obtain information or documents is not transferable or assignable.

LIMITATION OF LIABILITY

(a) We and any Affiliated Party shall not be liable for any loss, injury, claim, liability, or damage of any kind resulting in any way from (a) any errors in or omissions from the Site or any services or products obtainable there-from, (b) the unavailability or interruption of the Site or any features thereof, (c) your use of the Site, (d) the content contained on the Site, or (e) any delay or failure in performance beyond the control of a Covered Party.

(b) THE AGGREGATE LIABILITY OF US AND THE AFFILIATED PARTIES IN CONNECTION WITH ANY CLAIM ARISING OUT OF OR RELATING TO THE SITE AND/OR THE PRODUCTS, INFORMATION, DOCUMENTS AND SERVICES PROVIDED HEREIN OR HEREBY SHALL NOT EXCEED $100 AND THAT AMOUNT SHALL BE IN LIEU OF ALL OTHER REMEDIES WHICH YOU MAY HAVE AGAINST US AND ANY AFFILIATED PARTY.

COPYRIGHTS AND COPYRIGHT AGENTS

We respect the intellectual property of others, and we ask you to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide our Copyright Agent the following information:

a. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; b. A description of the copyrighted work that you claim has been infringed; c. A description of where the material that you claim is infringing is located on the Site; d. Your address, telephone number, and email address; e. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and f. A statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf. Our Copyright Agent for Notice of claims of copyright infringement on the Site can be reached by directing an e-mail to info@andreawazen.com

LEGAL COMPLIANCE

You agree to comply with all applicable domestic UAE and international laws, statutes, ordinances and regulations regarding your use of the Site and the Content and Materials provided therein.

DISCLAIMER REGARDING INFORMATION

THE INFORMATION FROM OR THROUGH THIS SITE IS PROVIDED “AS-IS,” “AS AVAILABLE,” AND ALL WARRANTIES, EXPRESS OR IMPLIED, ARE DISCLAIMED (INCLUDING BUT NOT LIMITED TO THE DISCLAIMER OF ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE). THE INFORMATION MAY CONTAIN ERRORS, PROBLEMS OR OTHER LIMITATIONS. OUR SOLE AND ENTIRE MAXIMUM LIABILITY FOR ANY INACCURATE INFORMATION, FOR ANY REASON, AND USER’S SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE WHATSOEVER, SHALL BE LIMITED TO THE AMOUNT PAID BY THE CUSTOMER FOR THE INFORMATION RECEIVED (IF ANY). WE ARE NOT LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LITIGATION, OR THE LIKE). WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN US AND YOU. WE WOULD NOT PROVIDE THIS SITE AND INFORMATION WITHOUT SUCH LIMITATIONS. NO REPRESENTATIONS, WARRANTIES OR GUARANTEES WHATSOEVER ARE MADE AS TO THE ACCURACY, ADEQUACY, RELIABILITY, CURRENTNESS, COMPLETENESS, SUITABILITY OR APPLICABILITY OF THE INFORMATION TO A PARTICULAR SITUATION.

All responsibility and liability for any damages caused by viruses contained within the electronic files of this site are disclaimed. All terms and conditions with respect to this site are governed by the above Terms of Use Agreement

SIZE GUIDE

PLEASE NOTE THAT ANDREA WAZEN SHOES ARE IN ITALIAN/EUROPIAN SIZING

Italy/EU	34	34.5	35	35.5	36	36.5	37	37.5	38	38.5	39	39.5	40	40.5	41	41.5	42
UK	1	1.5	2	2.5	3	3.5	4	4.5	5	5.5	6	6.5	7	7.5	8	8.5	9
France	35	35.5	36	36.5	37	37.5	38	38.5	39	39.5	40	40.5	41	41.5	42	42.5	43
USA	4	4.5	5	5.5	6	6.5	7	7.5	8	8.5	9	9.5	10	10.5	11	11.5	12
Japan	21	21.5	22	22.5	23	23.5	24	24.5	25	25.5	26	26.5	27	27.5	28	28.5	29
Korea	210	215	220	225	230	235	240	245	250	255	260	265	270	275	280	285	290

Privacy Policy

We collect information from you when you register on our site or place an order. When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

Any of the information we collect from you may be used in one of the following ways:
– To ensure that content from the Website is presented in the most effective manner for you and for your computer;
– To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
– To carry out our obligations arising from any contracts entered into between you and us;
– To allow you to participate in interactive features of our service, when you choose to do so;
– To notify you about changes to our service. In addition, your information helps us to better respond to your individual needs. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 30 days.

The Website uses cookies to keep track of how often you visit our site, the contents of your shopping cart, previous purchases and to deliver content specific to your interests. (A cookie is a piece of information that is stored on your computer’s hard drive by your web browser which tracks your movements within websites.)
Most browsers are automatically set to accept cookies but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use most of the features of our website, including the ability to purchase items.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating the Website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Please check these policies before you submit any personal data to these websites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data (where applicable). You can also exercise the right at any time by contacting us (link: contact us)

By using andreawazen.com, you consent to our Privacy Policy and our Terms And Conditions.

If we decide to change our Privacy Policy rules, we will post these changes on this page end.

If you require more information please refer to the Contact Us section of the web site and don’t hesitate to drop us an email

Shipping and Returns

SHIPPING

Once your order has been processed and shipped, you will receive a confirmation e-mail with the tracking number of your package. It will be shipped via EXPRESS under D.A.P SERVICES. All our products ship from Andrea Wazen Warehouse in Dubai to the destination of your choice around the globe. The time frame for delivery is calculated from the time your order is dispatched, not from the time your order was placed. Deliveries may be subject to delays due to holidays and festivities.

The delivery of the in stock items ordered on ANDREA WAZEN takes place within 2-5 business days from the shipment of the order. In detail:

2 - 3 Business days to Europe and South Asia

2 - 4 Business days to North America

2 - 5 Business days to Africa, Middle East, Oceania, Australia and North Asia

3 - 4 business days to Central America

3 - 5 business days to Caribbean and South America

BESPOKE AND PRE-ORDERS

Special orders done through our bespoke service take 8 to 10 weeks* for production, and an additional 2 to 5 days for delivery through DHL. If a customer wishes to customize their pair, a 30% extra fee will be charged on the order. Kindly contact info@andreawazen.com to place a special order.

No refunds or exchanges are available for any pieces created through our Bespoke Service, so ensure you've got the right size before placing the order.

Kindly note the exceptions below to the delivery dates:

- Special orders placed during the month of August will be shipped in November due to summer factory closure.

- Special orders placed from 23 December until 6 January will be shipped in March due to Christmas factory closure.

- Pre-Christmas delivery ends on 28 October. Styles ordered after that date will be delivered after Christmas.

CUSTOMS

Customs may apply on the order depending on the shipping country and location.
ANDREA WAZEN is not liable of additional costs related to customs that may occur.
We recommend you contact your local customs authority to determine a landed cost price prior to completing your purchase.

For further information on customs, send us an email: (link info@andreawazen.com)

RETURNS AND EXCHANGES

If your purchase is not exactly what you are looking for, you have 7 days from receiving your order to arrange your return. Simply send us an email to info@andreawazen.com with your request and order number, we will get back to you In the next 24 hours to begin the return process.

Items on sale, or purchased through our Bespoke service cannot be exchanged.

In case of return, please note that the store does not accept any refund. However, we do provide store credits and coupons.

Some countries may be liable to taxes and customs.

Shipping is complimentary on all exchanges, shipping for returns will be charged – Please note that the shipping fees may vary depending on the shipping country.

All purchases made through our partner stockists must be managed directly with them. Andrea Wazen is not responsible for handling or processing returns, exchanges, or any other stock-related matters for items purchased from our partner stockists. Please refer to the terms and conditions of the respective stockist for assistance.

For further information on returns and exchanges, send us an email to info@andreawazen.com

E-GIFT CARD POLICIES

ANDREA WAZEN E-GIFT CARD TERMS & CONDITIONS

Give the gift of timeless elegance. Whether it's a special occasion or just because, an Andrea Wazen E-Gift Card lets your loved ones choose the perfect pair. Delivered instantly via email, it's a thoughtful and effortless way to celebrate style.

Available Amounts & Delivery

Andrea Wazen E-Gift Cards are offered in three predefined values, ensuring a seamless gifting experience.

E-Gift Cards are sent digitally via email and include a unique voucher code for easy redemption.

Currency & Validity

Available in any currency.

Cards in each currency can only be used for purchases in the same currency.

Valid for 12 months from the date of purchase.

Redemption & Flexibility

If the purchase total exceeds the E-Gift Card balance, the remaining amount can be paid at checkout.

E-Gift Cards are final sale, non-reloadable, and non-refundable.

Usage Restrictions

E-Gift Cards cannot be redeemed for cash.

Andrea Wazen reserves the right to update these terms at any time.

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